Acceptable Use Policy (AUP)

The Supernews Acceptable Use Policy outlines acceptable usage of your Supernews account, describes what we consider to be abuse of our services, and details the procedures we follow in investigating reports of abuse.

Although we wish to extend every possible consideration to our customers, Supernews will deal quickly and decisively with instances of clear abuse of our service, to include account termination.

By signing up and/or using your Supernews account, you agree to abide by this policy and to keep updated on changes, since this policy may change at any time. This Acceptable Use Policy should be considered as part of the Terms of Service for your Supernews account.

Reasonable Use Policy

Supernews may curtail unreasonable usage of its customers. Supernews's Unlimited account does not constitute a dedicated connection. If a customer appears to be unable to maintain a reasonable use of the service, Supernews may cancel, suspend, or decline to renew service for that customer without notice. It is within Supernews's sole discretion to determine what comprises unreasonable use.

Supernews accounts are for individual use only. Any non-individual use, or any use that is indistinguishable from non-individual use, is prohibited. For example, the following uses are prohibited:

• Sharing a login between people
• Simultaneous logins from multiple IP addresses
• Connecting from a proxy of any kind
• Using DNEWS, NetCache, or any other multi-access caching system
• Excessive download volume

Net Etiquette and Abuse

Each newsgroup can be considered as a separate "community", where those who regularly use the newsgroup have standards for what is appropriate and what is not. These standards can vary from one group to the next. Many groups have written charters and FAQs that reflect a consensus of those who regularly use the newsgroup.

At Supernews, we would like every customer to have the best experience possible with the newsgroups. We do not, however, wish that to be at the expense of others. The newsgroups are comprised of people from diverse backgrounds. When communicating with people on the newsgroups, it is best to keep in mind that there are many other people that reading the groups. Please consider the views and feelings of everyone and give them the same consideration and respect as you would like to receive yourself.

Abuse Reports

Reports of abuse can be sent to abuse@supernews.com

Supernews wishes to offer a flexible service that will meet the needs of our customers. We do not wish to regulate or censor our customers in any way. We do feel an obligation, however, to encourage appropriate use of our service and proper use of the newsgroups, to the mutual benefit of everyone that uses them.